Refund Policy

Effective Date: 12-02-2025‎

Refund Policy

We offer refunds only in case the order is not dispatched from our warehouse. We do not offer refunds if you are unable to use the product, or do not like the product.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please note that product opening video is mandatory to claim any damaged product received.

Buyer no longer wants the items - this is the most common example which we cannot honor if we want to continue offering great value at sewfect.com. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. 

Exchanges
We do not offer exchanges for ordered products.

Whatsapp us on +917775055500 or email us at care@sewfect.com

Refunds
If Your order is not dispatched you may email us or Whatsapp us on our contact number +917775055500, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at care@sewfect.com. or Whatsapp us on +917775055500

Our Contact Details :

Website : sewfect.com

Company name : Sewfect India

Email Id : care@sewfect.com 

Address :  Sewfect India, 5/1, Gr. Floor, Hosur Main Road, 15th Cross, Lakkasandra, Bangalore - 560030(Karnataka)

Phone number : 7775055500

Contact form: https://www.sewfect.com/pages/contact

Opening hours: 

Monday to Saturday (09:00AM - 06:00 PM) (Whatsapp Chat and E-mail)

For alternative contact options, click here!

GST Number : 29ATIPP5893M1ZL